The Stack Overflow podcast is a weekly conversation about working in software development, learning to code, and the art and culture of computer programming. Hosted by Paul Ford and Ben Popper, the series features questions from our community, interviews with fascinating guests, and hot takes on what’s happening in tech. Founded in 2008, Stack Overflow is empowering the world to develop technology through collective knowledge. It’s best known for being the largest, most trusted online community for developers and technologists. More than 100 million people come to Stack Overflow every month to ask questions, help solve coding problems, and develop new skills.
What an MCP implementation looks like at a CRM company
Ryan chats with Karen Ng, EVP of Product at HubSpot, to chat about Model Context Protocol (MCP) and how they implemented it for their server for their CRM product. They chat the emergence of this as the standard for agentic interactions, the challenges of implementing the server and integrating it with their ecosystem, and how agentic AI has affected work at Hubspot.
Episode notes:
Hubspot is a customer-relationship management (CRM) platform that aims to help businesses grow.
MCP is an open-source protocol for connecting AI agents to external systems, originally developers at Anthropic.
Connect with Karen on LinkedIn.
Virtual hi-five to Rob Truxal for asking What is the purpose of "pip install --user ..."? and garnering themselves a Stellar Question badge.
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